Advanced Features

Discover all the innovative features that make Humassistant the most complete AI assistant for your business. Cutting-edge technologies to communicate more effectively with customers and teams.

Explore Features

Custom Tailored Training

Transform your business documentation into operational knowledge. The AI is trained on your specific documents, internal procedures and knowledge base to provide precise and contextualized answers that truly reflect your company's voice.

  • Upload business documents in PDF, Word, Excel formats
  • Training on specific internal procedures and processes
  • Continuous updating of the knowledge base
  • Consistent responses with company terminology
  • Integration with existing document management systems

Training Process

You upload your documents, the AI analyzes and learns them, ready to respond with your business knowledge.

Immersive Experience

A natural interaction that makes your customers feel like they're talking to a real person.

3D Avatars and Advanced Voice Synthesis

Create a completely human interaction experience thanks to realistic three-dimensional avatars and the latest generation voice synthesis system. The assistant is no longer just text, but becomes a true virtual interlocutor.

  • Customizable photorealistic 3D avatars
  • Voice synthesis with natural tones and emotions
  • Support for over 40 languages and regional accents
  • Perfect lip synchronization with audio
  • Appearance customization according to company brand

Automated Intelligent Actions

The assistant doesn't just respond: it can perform concrete actions based on conversation context. Book appointments, send emails, handle requests and knows when it's time to involve a human operator.

  • Automatic appointment booking with calendar integration
  • Intelligent escalation management to human operators
  • Automatic sending of personalized follow-up emails
  • Customer data collection and organization in CRM
  • Activation of personalized business workflows

Book Appointments

Transfer Calls

Send Emails

Handle Escalations

Web

WhatsApp

Email

Telefono

Mobile

API

Unified Multichannel Integration

A single AI assistant that works perfectly across all your company's communication channels. From website chat to WhatsApp, from emails to phone calls: one consistent voice everywhere.

  • Integrated web widget for the company website
  • Complete integration with WhatsApp Business API
  • Automatic management of incoming and outgoing emails
  • VoIP telephony system with voice recognition
  • RESTful APIs for custom integrations
  • Cross-channel conversation synchronization

Real-time Monitoring and Control

Maintain total control over all AI assistant conversations. Complete dashboard to monitor performance, intervene when necessary and analyze communication patterns to continuously improve the service.

  • Real-time dashboard with all active conversations
  • Ability to take manual control at any time
  • Performance analysis and conversational KPIs
  • Detailed reports on customer satisfaction
  • Automatic alerts for situations requiring human intervention
  • Complete history of all interactions

Control Center

Monitor every conversation and intervene when needed

24/7
Monitoring
100%
Tracked Conversations

Continuous Learning

The AI evolves and improves with every conversation

Correction and Continuous Learning System

Artificial intelligence constantly improves thanks to an advanced feedback system. Every interaction becomes a learning opportunity to refine responses and adapt to your company's specific needs.

  • Automatic correction based on received feedback
  • Continuous learning from customer interactions
  • Automatic updating of the most effective responses
  • Rating system to improve quality
  • Machine learning for optimal communication patterns
  • Automatic adaptation to industry language

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