Skip to main content
Use case

Customer care for e-commerce. Email, WhatsApp and chat in one place.

Centralize email, WhatsApp, Instagram and website chat in a single dashboard. First you organize the conversations in one place, then you turn on the AI for the repetitive replies and focus on selling.

Fashion Cosmetics Home and furniture Food delivery Electronics Pet shop Books and publishing

Why it works.

Unified inbox

Email, WhatsApp, Instagram, Facebook, website chat. All in one place, with the full customer history.

Automatic AI replies

The assistant answers the frequent questions (shipping, returns, availability) using the information in your catalog.

WhatsApp newsletter

Send updates, promotions and news straight to WhatsApp. 10x the open rate of email.

No WhatsApp markup

You only pay the Meta costs. Humassistant adds no markup on WhatsApp messages.

Website widget

Chat built into your e-commerce store with a 3D avatar and real-time replies. Installs in 2 minutes.

Conversation history

Every interaction is saved. You always know what a customer asked, on which channel and when.

Frequently asked questions.

Humassistant integrates with any e-commerce store through the embed widget. No specific plugins needed: just paste a code snippet into your site.
Every plan includes unlimited operators. You do not pay per seat.
Yes. You upload your documents (price lists, FAQs, return policies) and the assistant uses them to answer accurately and in context.

Create your account for free.

Centralize your company communications in 5 minutes. No credit card required.

Start free

Prefer to talk it through first? Book 15 minutes with us →